It was the good ole US of A until a few weeks ago anyway. The oil spill in the Gulf of Mexico is what everyone is talking about. Fishing and supporting industries have been hit hard, and the knock-on effect will no-doubt be a dramatic drop in tourism; the major employer in these parts. They say (and I say) you should always prepare for the unexpected, but the poor folks in the states that surround the gulf really couldn't do much to prepare for this.

Although things are changing in a big way for these business owners and their employees, they haven't let standards slip. The service everywhere has been great, and I know i've said it before, but UK businesses really have a long way to cat ch up on the intangible that is great service. We, as a country, should hold all of our employees to a higher standard. Eye contact, smile and greet. Then attentive service while anticipating guest needs. If your staff have problems being nice to customers, it's YOUR BUSINESS that suffers.

In my short time i've been away alot has been going on at Neo Marketing. W"e have launched the completely redesigned and rebuilt Boho Nightclub website. It's alot more "High Res" looking than the old one, with more dynamic features. Luckily Boho recognise the need to keep their web presence as fresh as all the improvements within their doors.

We also have alot in the pipeline with complete rebranding for an established development company, as well as branding for a new hair products business based south of the border, in addition to total rebranding of a well respected company in the licensed trade.

I'll give more details on the above when they are all complete and launched...

Another exciting development is also in the pipeline; a motorsport team reaching for the highest eschelon of motor racing. This is really early stages so I won't be able to divulge any details for a while, but as a lover of all things fast, it's something i'm really looking forward to.

The new(ish) office at 85 St Georges Road, Charing Cross is looking great and will be ready to open its doors later this month....